01
Operations
Increased chair utilization across the entire network due to better scheduling visibility.
Unified Operations for Large Dental Group
DENTAL NETWORKSINGAPORESpecialty
Client Background
A large dental network in Singapore operating multiple branches. They faced inefficiencies due to separated systems for charting, imaging, and billing.
The Challenge
Facing operation bottlenecks
Clinicians had to switch between disparate software to view X-rays, chart treatments, and generate invoices. This fragmentation caused data errors, missed billing opportunities, and lower chair utilization rates.
The Solution
Unifying the entire ecosystem
Operations Engine
Optimized chair scheduling and inventory management across all branches to maximize utilization.
Clinical Core
Centralized dental charts and integrated imaging (X-rays/OPG) directly into the patient record.
Finance & Insurance
Unified billing and invoicing workflows to capture all treatments and consumables accurately.
Patient Engagement
Deployed a Patient Portal/App for easy booking, visual treatment plans, and improved experience.
"Our charts, imaging, and billing are finally unified. We've increased chair utilization, improved treatment acceptance, and our collections have accelerated across our entire network."
— Principal Dentist
The Impact
Measurable operational success
02
Revenue
Collections accelerated, and treatment acceptance rates improved thanks to visual treatment planning.
03
Efficiency
Eliminated double-entry of data between imaging and billing systems.