01
Efficiency
Drastically reduced manual paperwork and processing time for new policies.
Next-Gen Systems for Insurance Agents
INSURANCE AGENTSINGAPOREInsurance
Client Background
A dynamic insurance agency in Singapore looking to digitize their policy management and claims processing to compete with larger digital-first insurers.
The Challenge
Facing operation bottlenecks
The agency relied on manual processes and disjointed legacy tools for policy administration. Claims processing was slow, prone to errors, and lacked real-time integration with healthcare providers, leading to a poor member experience.
The Solution
Unifying the entire ecosystem
Finance & Insurance
Implemented a comprehensive Digital Policy Management system and an Automated Claims Processing engine.
Operations Engine
Streamlined the backend workflows for policy issuance and member management.
"Mazecare gave us the digital agility of a massive insurer without the legacy cost. Automated claims and digital policy management have streamlined our entire backend, allowing us to focus on serving our members."
— Agency Director
The Impact
Measurable operational success
02
Speed
Automated claims processing led to faster settlement times for members.
03
Data
Established a clean, structured data foundation for better risk analysis and reporting.