---
title: "TCM & Integrative Medicine Software"
description: "A cloud-native platform built to handle the unique flows of TCM. Manage herbal formulas, precise inventory units, and government vouchers in one fluid system."
canonical_url: "https://www.mazecare.com/solutions/specialty/tcm"
---

## Overview

Mazecare TCM and Integrative Medicine Software is a cloud-native platform purpose-built for traditional Chinese medicine workflows. It manages herbal formulas, precise multi-unit inventory, acupuncture charting, and government voucher redemption in one fluid system designed for the modern TCM clinic.

## The Challenge

TCM practices face unique operational complexities that conventional healthcare software fails to accommodate. Tracking inventory across raw herbs, granules, and capsules in different measurement units (Taels, Grams, Qian) is inherently complex, and most systems get the conversions wrong. Standard text-based charting cannot capture the nuance of tongue diagnosis or acupuncture point mapping, leaving practitioners without the visual tools their clinical methods require. Manual processing of Elderly Health Vouchers creates front-desk bottlenecks and accounting headaches.

## Core Capabilities

### Operations Engine

- Multi-unit inventory management (Gram, Tael, Kilogram)
- Smart dispensary management with brewing service tracking
- Therapy room booking
- Automated stock reorder alerts

### Clinical Core

- Interactive acupuncture charts on 3D body models
- Tongue and pulse diagnosis templates
- Intelligent herbal formula builder with auto-calculation
- Patient history timeline

### Patient Engagement

- WhatsApp booking widget
- Herbal brew pickup alerts
- Loyalty points system for returning patients
- Educational health newsletters

### Finance and Insurance

- Elderly Health Voucher integration and auto-reconciliation
- Package sales for session bundles (e.g., 10 acupuncture sessions)
- Inventory costing and tracking
- Daily revenue reports

## Why Mazecare

Mazecare serves TCM practitioners through a smart herbal formula builder that auto-calculates total weights, checks stock in specific units, and prints clear brewing instructions. Visual diagnosis tools allow secure tongue photo uploads and acupuncture point marking on 3D body models for accurate longitudinal tracking. A unified workflow integrates brewing service logistics, dispensary management, and voucher redemption into a single efficient process.

## Impact

Practitioners achieve zero calculation errors in herbal formulas, 20% less inventory waste through accurate granule and raw herb tracking, faster dispensing with automated brewing labels, higher patient retention through package tracking, visual proof of treatment progress via tongue and body imaging, and simplified administration through auto-reconciliation of government vouchers.

## Compliance and Localization

Mazecare is fully localized for TCM practices in Hong Kong and Singapore with Gram/Tael/Qian unit conversion, a bilingual interface in Traditional Chinese and English, and Elderly Health Voucher logic. The platform is PDPO and PDPA compliant with secure patient data storage and cloud backup.

## Migration

1. **Formula Import** -- Custom herbal formulas and practitioner preferences are uploaded.
2. **Inventory Setup** -- Stock is configured in preferred measurement units.
3. **Template Config** -- Acupuncture and diagnosis templates are set up.
4. **Training** -- Staff learn to dispense, book, and bill in minutes.
5. **Go Live** -- Dedicated support ensures a smooth first day.
6. **Growth** -- CRM tools are activated to engage and retain patients.

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.