Mazecare
Direct Billing & Cashless

Walk in. Walk out.
Zero payment.

Enable true cashless experience with digital letter of guarantee, direct insurer billing, and instant pre-authorization—no patient payment required.

HOW IT HELPS

Remove financial friction from care.

Patients receive treatment without paying while providers get guaranteed payment from insurers directly.

Cashless convenience at every visit.

Walk out immediately after treatment without payment, paperwork, or reimbursement hassles.

Zero out-of-pocket payment

Entire bill sent directly to insurer with no upfront payment required.

Automatic claim handling

No forms to fill, no receipts to keep, no reimbursement to chase.

How It Works

Pre-auth to settlement. Automated & effortless.

From coverage verification to payment receipt with zero patient involvement throughout.

Key Capabilities

Complete cashless payment system.

Works for individual insurance, corporate panels, government schemes, TPA networks, and integrated care programs.

Electronic Letter of Guarantee

Digital pre-authorization with automatic validity tracking, amount limits, and multi-service coverage.

Zero-Payment Checkout Flow

Discharge patients immediately without collecting payment, receipts, or signatures for covered services.

Pre-Authorization Workflow

Submit requests electronically with clinical justification and receive approvals in real-time.

Credit Control Management

Set credit limits per insurer, track outstanding balances, and automatically flag exceeded limits.

Outstanding Payer Reports

Aging analysis showing overdue claims by insurer with automatic reminder emails and alerts.

Document Attachment System

Upload insurance cards, ID scans, referral letters, and supporting documents to claims.

Guarantee Validity Tracking

Automatic alerts for expiring letters of guarantee with renewal reminders before expiry.

Multi-Visit Authorization

Single letter of guarantee covering multiple visits for chronic care or treatment plans.

Partial Cashless Support

Handle cases where part is cashless and part is patient-pay with automatic splitting.

Insurer Settlement Matching

Auto-reconcile bank deposits to specific claims with discrepancy flagging and resolution workflow.

Deposit Refund Processing

Handle security deposits taken before guarantee approval with automatic refund upon settlement.

Patient Reminder System

SMS notifications when letter of guarantee approved or when co-payment will be required.